Leatherhead Car Hire Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

2. Our Use of Your Data

Your personal information is utilized for these key purposes:

• Service Provision and Compliance:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We also oversee the collection and return of vehicles, in addition to processing payments, managing deposits, and addressing any applicable charges.
• Customer Communication (Legitimate Interest and Contractual Obligations):
  • We will send booking confirmations, updates, and essential rental information. We respond to your inquiries and offer customer support. You will be informed of any changes to our services or policies.
• Marketing Preferences and Legal Basis:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. Opt-out options are available at any time.
• Service Enhancements for Customer Experience:
  • Assessing website activity to refine user experience and service performance. Conducting evaluations to improve our vehicle offerings and customer support.
• Compliance with Legal Standards in Leatherhead:
  • Meeting legal, regulatory, and tax obligations. Mitigating fraud risks and safeguarding service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Local Service Providers in Leatherhead: We collaborate with third-party companies, including payment processors and IT support, to provide our services. They are required to safeguard your data.

We do not share your personal data with third parties for marketing.

Data Protection Standards

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, access controls, secure servers, and routine security assessments. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Policy

We keep your personal information only for the time required to achieve the purposes for which it was collected. This includes fulfilling any legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the circumstances surrounding its processing.

6. Your Rights in Leatherhead

Your rights under UK data protection law:

• Access to Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website employs cookies and related technologies to improve your experience, assess site usage, and customize content. You have the option to adjust your cookie settings in your browser to align with your preferences.

8. Updates to Policy

We will periodically revise this Privacy Policy to incorporate changes in our practices or legal obligations. Any updates will be made available on this page, along with a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how your information is managed.

Contact Leatherhead Car Hire

For inquiries regarding our Privacy Policy or data practices, contact us: