Leatherhead Car Hire Terms

Rental Terms

All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines the specific terms, conditions, insurance coverage, fees, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement prevails.

Eligibility Criteria

Renting a vehicle requires:

• To rent a vehicle from Car Hire in Leatherhead, drivers must be at least 21 years old, though age restrictions may differ based on vehicle type. A valid, full driving licence appropriate for the category of the rented vehicle is required, held for the minimum duration outlined in the Rental Agreement. Renters must also present valid identification and proof of current address, along with payment information and a security deposit. Additional requirements may be specified in the Rental Agreement.

3. Reservations and Payments

• Reservations can be made online, via telephone, or directly at our Leatherhead office. A deposit may be necessary to confirm your booking. The total payment and a security deposit are usually required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT when applicable. We accept major credit and debit cards, with secure processing through trusted payment systems.

4. Picking Up and Returning Vehicles

• At the time of collection, please conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be created and both parties will sign it. The vehicle should be returned in the same condition as it was collected, taking into account normal wear and tear. Any new damage will be evaluated and appropriate charges will be applied. Ensure the vehicle is returned with the same fuel level as received; refueling charges will apply if it is returned with less fuel. Late returns may result in additional fees, so please inform us as soon as possible if you foresee a delay. You will be responsible for any parking fines, traffic violations, or other charges incurred during the rental period, along with an administrative fee.

Insurance and Liability Coverage

• All rentals include basic third-party insurance. You can find comprehensive coverage information and excess amounts in the Rental Agreement. Additional insurance options may be available to limit your financial liability, so reviewing these is prudent. You are accountable for any damage or loss up to the insurance excess, unless further coverage is obtained. Damage resulting from negligence, misuse, or violations of these Terms remains your responsibility, irrespective of insurance.

Cancellation and Modifications

Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise details, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.

7. Restricted Activities

Prohibited Uses of Rental Vehicle

• Use of vehicles for illegal activities is strictly prohibited. Engaging in racing, rallying, off-roading, or other dangerous behaviors is not allowed. Transporting hazardous materials or substances is forbidden. Vehicles must not be sub-let or driven by unauthorized individuals. Driving under the influence of alcohol or drugs is unacceptable. Vehicles should only be used for their intended purposes, and passenger and weight limits must not be exceeded. Operating the vehicle beyond agreed geographical boundaries requires prior approval.

Breach of these terms may lead to rental cancellation and extra fees.

Liability Limitations

To the fullest extent allowed by English and Welsh law, Car Hire Leatherhead will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claim will be capped at the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.

9. Local Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will fall under the jurisdiction of the relevant courts in this region.

Revisions to Terms

We reserve the right to update these Terms at any time. Changes take effect as soon as they are published on our website. Continued use of our services signifies your acceptance of the revised Terms.

11. Get in Touch

For inquiries regarding these Terms, please reach out to us:

Leatherhead Car Hire Services
Riverside Way, Leatherhead, KT22 7BD, UK
Contact Number:: 441428260098
Contact Email:: {{ email }}